Customer Testimonials

Check out some of our recent customer testimonials for Pegram Insurance!

Fast, friendly service every time.

Garnet H., customer since 2018

Always, always responds to my emails or calls on the same day. Always willing to shop my poiicies. Very professional and courteous and knowledgeable.

Gina F., customer since 2005

Every time we have asked for assistance you guys have been there for us.

Robert H., customer since 2014

You researched a cheaper insurance that met all our needs, called and informed us, as well as explainied the details of our policy thoroughly demonstrating your care for your clients! I will continue to be a loyal client because you have shown us so much diligence, professionalism and superlative knowledge and you deliver always. Thank you all at Peagram!!!

Barbara H., customer since 2007

Our agent Jason is always there for us. He helps us with our business insurance. Jason is part of our team and we appreciate that! American Mobility Transport, LLC

Marsha T., customer since 2015

I don’t feel like just another number or win. The agents are very personable with me and remember me and my family as several of our households use Pegram Insurance. .

Hanlly M., customer since 2012

Friendly and helpful service.

Customer since 2017

Corey is always available to answer any questions about my policies and works to find me the most cost effective insurance. I feel like a person and not a number when talking to him

Ashley Y., customer since 2015

Courtney has always provided me with excellent customer service!

Customer since 2014

Corey asks questions, listens to what my thoughts are, and then discusses options. He give recommendations based on his experience & expertise, but doesn’t give a hard sell to try to sway/convince. I also believe that Corey will keep reviewing my policies & options before renewal time to continue to provide the most appropriate options at the time (versus selling & forgetting like many agents do).

Customer since 2009

Every time I had to contact Pegram I was treated kindly and the agent was helpful

Customer since 2014

Always helpful

Customer since 2014

You all made us feel like you all had our best interest in mind, you all searched for the best Insurance Policy and price you could find and thank you.

Marcus S., customer since 2019

Very quick service no waiting very quick quotes the best deal Jason is hilarious

Brittany N., customer since 2019

Jason was extremely helpful. I was able to call and give him my information over the phone and he handled EVERYTHING.

Customer since 2019

The customer service both on an informational level and a friendly personal level was amazing. I felt that not only was my business very welcome, but I also felt that all my questions were answered and the situation I was in at the time was taken into great consideration. They follow up has been wonderful too. Thank you for all the assistance you and NGIC have provided for me.

Tracy R., customer since 2019

The agent I spoke with checked to find the best policy and cost for my needs. I had already informed her of why I was leaving my current insurance company, so she knew how important it was for me to get the right quote for my needs. She did a great job.

Virgie F., customer since 2019

they did the shopping around for me

Louis C., customer since 2018

Great service

Customer since 2008

Always available and patient! Great customer service and support.

Customer since 2018

Quoting the exact amount and being helpful

Customer since 2018

Great employees who make dealing with insurance a very easy process! Thank you!

Customer since 2008

You guys always respond quickly and keep the communication going about any changes and problems.

Natasha H., customer since 2006

Cory almost always takes my call and gets back to me quick if he can’t

Robert T., customer since 2005

Very helpful from the beginning to the end.

Customer since 2018

Pegram Insurance made it so easy for me to choose the best insurance program at the best price for me. Pegram has the ability to look at different companies and that makes all the difference.

Customer since 2015

Yes like

Jorge O., customer since 2014

I’m very pleased with the customer support and attention to my homeowners insurance needs from Pegram Insurance.

Customer since 2014

Had good people in place

Customer since 2017

Dawn made securing home insurance so easy! She is extremely pleasant and easy to work with. After getting home insurance she also found us car insurance that was half the price of what we were paying. Can not say enough about how great Dawn has been to work with!

Kelly C., customer since 2018

Pegram is always helpful and finds the best insurance value every time. We’ve saved thousands since moving all of our insurance to Pegram!

Christopher M., customer since 2016

Hello, I have been with Pegram Insurance for over 9 years. They are always helpful and quick to respond to any concerns that I have had in the past. I had a problem with filing a claim with a rude rep and they help me to get my claim filed. My son is now with them. I would definitely recommending them to others.

Natasha H., customer since 2006

Very attentive to my needs and response time is quick and your provide resolution with education

Customer since 2017

I have been with Corey for over 15 years,they are the best folks I’ve ever dealt with.

Joseph S., customer since 2006

Being responsive to my inquiries has been great!

Customer since 2015

Taking time to 1st understand the issue or issues. 2nd giving your all in finding the correct solution.

Customer since 2008

Very nice and very professional. Very knowledgeable of my situation.

Kevin C., customer since 2019

Pegram is the last word in personalized service with the accent on service and economy.

Bill C., customer since 2019

Dawn at Pegram Insurance was so knowledgeable and helpful. They are bar none the best insurance company around the Charlotte area.

Amanda W., customer since 2019

Jason has provided excellent service and I am very happy with my insurance!

Naomi S., customer since 2017

Great customer service. There if I need anything at all!

Chantal B., customer since 2018

Claim handled efficiently.

Customer since 2014

I really like your service. I really cannot think of anything that would make it better.

John G., customer since 2015

Kourtney the beesssssttttt. She’ll take her time to make sure you get the right insurance. And of course not hurting your pockets.

Jorge C., customer since 2016

Dawn was exceptionally professional, nice, informative, and busy overall pleasant each time I called her in ONE day. I have since called and spoken to Brian and he was just as professional and helpful. Your agency has great staff that you can be proud of!

Tracie P., customer since 2019

Every year, Corey expends the time and effort to shop for better coverage or pricing on the one policy I have. Everything is taken care of with minimal effort on my part. I have never (thankfully) had to file a claim, but the process of maintaining coverage is simple and painless from my end.

Mark S., customer since 2012

We told him what we wanted and he made it happen!!

Wendy M., customer since 2018

Offered coverage when no one else did. Available when ever I had a question.

Customer since 2018

A good company which takes the pain out of buying insurance at a reasonable price. They do a very good job shopping for the best deal. Insurance is becoming very technical with all the coverages and insurance is very necessary in our time. Pegram does a good job of covering all the details.

Phil T., customer since 2014

Dawn was very helpful and knowledgeable.

Customer since 2019

Friendly, helpful, and a great insurance rate

Customer since 2019

Keeping the rates low!!

Customer since 2014

easy to get a hold of, allways very helpful

Scott R., customer since 2005

Brian has been a real asset to our company. We had a hard time finding specific coverage. Brian went out of his way to find what we needed and get us a fair rate!

Nicholas H., customer since 2018

I highly recommending pegram insurance I have very good experience with them it’s really friendly attitude and atmosphere I love it

Suhail H., customer since 2018

My Pegram Insurance Agent cares about me and my family. The team is always looking to get me the best coverage. I love them guys. I would suggest my pegram Insurance agent too anyone that is searching for someone that cares.

Shelia P., customer since 2005

Taking time for us when others would not.. I’m also looking for a new home owners policy for my home.

Randy K., customer since 2015

Pegram has a good team that works for their clients. They are always responsive and offer some of the best rates around.

Timothy A., customer since 2017

Your customer service is great and you provide choices in affordable insurance.

Customer since 2016

Dawn is awesome! She is always willing to answer any questions I have and responds quickly if it is a more difficult question. She shops to make sure that we are getting the best deal! We recently added another vehicle to our policy and it was a quick and simple procedure! I randomly found Pegram when I was new to the Charlotte area, but they will always be my insurance agency and I will gladly recommend them to anyone searching for an agency.

Margaret H., customer since 2018

Pegram Insurance is always kind, courteous, professional and quick to meet our insurance needs.

Christopher R., customer since 2004

Corey and his team have always gone the extra mile to make sure my needs are met. They are friendly, prompt, and professional to deal with and I would highly recommend them for any and all insurance needs.

Customer since 2005

Your team is always helpful when I have questions.

Customer since 2015

The company answers and take-care of all my needs.

Marquita S., customer since 2009

You’re always there for us. Whatever our need, you and your staff will always make time to help us find a solution. Granted, it’s usually about price, which you have always assured was the best possible. But we are confident that if we ever have a serious claim, you will do everything within your power to rectify our distress and set us back on the road to normality. Thank you Corey, and all your staff, for everything you do.

Lily J., customer since 2005

Haven’t had to use you yet but you made everything easy switching over to you.

Customer since 2007

You found me a better price on car insurance

Diane H., customer since 2004

I called around multiple companies and it seemed like no one wanted my business or cared, but then I spoke to Jason at Pegram insurance and he assured me he was on the job and he did what he said. Thanks for all your help

Customer since 2018

Great rates! Excellence to service.

Hillary B., customer since 2018

Even though you weren’t able to improve our situation with auto coverage, you tried and were responsive. Rather deal with real people on a local level anytime.

Todd L., customer since 2010

Kourtney Davis is ahhhhhmazing! They offered me the best rate & gave me amazing insurance. If I ever call & Kourtney is unavailable someone in the office is willing to help! I truly appreciate that. I’d recommend Pegram to anybody.

Armani C., customer since 2019

The customer service that Pegram Insurance gives to their customers is over and beyond. We have been dealing with Pegram Insurance for 10+ years and always get top notch customer service.

Ronnie B., customer since 2014

Extremely friendly and thorough

Thomas H., customer since 2017

Always, if I have a question or problem, you get me the answer very quickly. Thanks!

Customer since 2017

I referred a co worker to your company and she was so pleased with the quote and she thanked me for your great service. I am always referring people to you, I don’t know if they apply for the service or mention my name. I am very pleased with my Insurance policy that I have with you.

Madrenda H., customer since 2018

You guys are always on top

Paul C., customer since 2009

We have been with Pegram insurance for at least 10 years. The customer service has been consistent the whole time. We can always rely on them to respond and respond quickly. They know the importance of customer service! Al and Nikki Bogar

Al B., customer since 2005

You contacted me and told me I could get a cheaper rate! That’s awesome!

Customer since 2015

We have always had great customer service with Corey.

Loretto P., customer since 2013

Cory @ Pegram Insurance has always handled my Insurance needs fast & efficiently and always gets me the best value for my money.

Theresa H., customer since 2005

Kourtney Davis is the best.

David T., customer since 2017

Your always available to answers questions. Office staff is knowledgeable and of course pricing

Duncan D., customer since 2018

Dawn Leavesley has been incredibly attentive, knowledgeable, and has gone out of her way to make sure I’ve been well-informed. Her expertise made all the difference when I was making decisions for coverage for home and auto.

James B., customer since 2018

Corey is awesome! He always helps me with exactly what I need.

Ann J., customer since 2013

My representative Dawn is awesome and responds quickly to all my issues and questions. I am still going through some treatments for radiation pneumonia from my breast cancer. She has been kind and through with my insurance. shopping it around for me when she knew my finances have not been what they once were.

Donna M., customer since 2016


Robert J., customer since 2010

Usually when I call the service is pretty good for the most part and they get your questions answered.

Jaquanna H., customer since 2017

They searched for the best plan without changing our policy.

Customer since 2014

Very easy purchase with low down payment and easy monthly options! Beat insurance company I’ve used! Thank you!

Bridget T., customer since 2019

Timely response, and competitive rates.

Customer since 2019

Great costumer service

Tony L., customer since 2018

Excellent customer service wouldn’t recommend any other

Michael G., customer since 2019

I really appreciated the sincere attention to me and to the detail of the work. It was never like I had to be more careful and ready to negotiate my policies. It more felt like that negotiation was done through you guys in the name of protecting my interests. Kourtney Davis was the person who always I had been in contact in meeting the needs I have. I think she is a very good example of how customer service should be like. I really enjoyed the courtesy she has introduced in resolving any process I went through. Thank you,

Customer since 2017

Customer service is great

Kelvin P., customer since 2014

The fact that you will shop around yearly for the best rate for my family.

Customer since 2007

Timely response. Innovative solutions. Fair price.

Customer since 2018

You always are prompt with your return calls and find the best deal for my needs.

Lisa P., customer since 2017

Always willing to answer any questions. They make you feel loved as a valued customer – not just a number!

Customer since 2016

Great customer service!

Customer since 2010

The best service in North Carolina. Corey, he is the best guy We appreciated his business

Abdisalam M., customer since 2007

Promptness and follow through. You have made yourself available when I needed you.

Customer since 2019

Great service!

Customer since 2017

Excellent customer service

Customer since 2018

Always been able to answer any questions and been there to find the best rates and coverage. Thanks

Customer since 2009

Dawn was very helpful, responsive, and easy to work with.

Customer since 2019

You offer excellent customer service. Everytime I call, I don’t have to wait long to speak with anyone. Dawn was very personable. Hector was quick to send over a fax for me.

Diasha L., customer since 2019

Dawn, she is the absolute best. She never ever let me down and is so persistent. Thank you Dawn.

Sedin B., customer since 2019

I do enjoy that if I have a question or problem with my car insurance it is fixed or answered quickly. They have helped me get the best rates possible.

Customer since 2017

Your expertise and quality of service that you all exhibit.

Daphne J., customer since 2018

Kourtney, gets back to me with answers and information in a timely manner.

Customer since 2018

Brian did a wonderful job getting me the insurance I needed promptly and making the whole process as easy as possible. I would definitely recommend Brian to my friends.

Cary M., customer since 2018

Corey and his staff has always had our best interest at heart when finding us the best quote possible. I have referred my entire family to Pegrams, that’s how satisfied we are with the service .

Aileen J., customer since 2004

I wish that my customers did not require proof of insurance. And my largest customer, the City of Charlotte, is a stickler for exact language. Pegram Insurance has worked with us to make sure we are covered, and my customers are happy.

Stephen B., customer since 2014

You provide efficient, professional service.

Customer since 2004

Jason was very helpful.

Joseph P., customer since 2018

Great customer experience- thanks to Jason Bryant.

Conitia H., customer since 2018

Great rates and awesome customer support

Joshua M., customer since 2018

Pegram Insurance has done their best to give us the best coverage and price for our home and cars. In the past they have acted fast to replace insurance on our home because of an insurance inspector saw my married son’s dog in our yard thinking it was our dog they decided to cancel of insurance.

John F., customer since 2015

quick service and response and the office staff is very helpful and very friendly.

Customer since 2018

Provides exceptional customer service, always available when I have a question or concern and follows up before it’s time to renew policy!!

Customer since 2017

I have been very impressed with Corey @ Pegram Insurance ever since I was referred by a co-worker. He acts quickly and responds to my requests quickly !

Lisa H., customer since 2017

Always easy to reach and happy to help in any way that they can.

Teresa B., customer since 2006

I am old school and I like to develop relationships with people I do business with, I am very comfortable working with Corey and he has always been very responsive and helpful. We have been working with Corey for many years and I would recommend him to anyone and everyone.

Gina F., customer since 2005

You answer my questions and take care ok my problems and most of all you answer your phones

Jacob W., customer since 2012

Nice. Less expensive. Easy to work with

Customer since 2018

I love this Insurance company great customer service

Darlene A., customer since 2015

The customer service provided by Jason was amazing. His response to my many questions was quick and helpful!

Chaundra S., customer since 2018

Good service and finding me the best possible price

Dwight M., customer since 2010

We are always provided with prompt and efficient service.

Ethan P., customer since 2009

2 words THEY’RE GREAT!!!!!!!!!!!!

Tommy F., customer since 2018

Always friendly service. Quick response and turnaround time

Customer since 2012

I’ve been with your company for many years and your staff has always provided great customer service.

Stephanie M., customer since 2006


Customer since 2017

Our agent Jason is always there for us for our business needs! American Mobility Transport, LLC

Marsha T., customer since 2015

You are willing to work with us to suit our needs

Robert H., customer since 2014

I received the best customer service from Kourtney. She was very knowledgeable and explained everything about my policy to me. Would definitely recommend her to anyone looking for insurance.

Lisa M., customer since 2018

For me it is the ease of communication with Pegram and Dawn as our agent. Also the Heritage Insurance Co. has been good at settling claims.

Arthur A., customer since 2018

Great customer service

Customer since 2018

Corey is friendly and always finds what is best for our needs!

Michael C., customer since 2006

The folks at Pegram have always been responsive and helpful. It’s nice knowing they are just a phone call away.

Customer since 2013

fast service good price

Customer since 2018

Corey always provides a competitive product. He is very responsive to our needs and we appreciate that very much.

Customer since 2017

Great company . I cannot Express how wonderful you been with me. Thank you.

Gilberto N., customer since 2004

Great follow up on Iand calling the customer back.

Reuben J., customer since 2014

Awesome customer service!!!

Rasheena G., customer since 2014

Very helpful with my son to get back on track with his driving record. Also very good rate for insurance on my good driving record.

Customer since 2018

My husband and I have been working with Corey Illingworth for several years now. He’s assisted us with Car Insurance, Renter’s Insurance, and Home Owner’s insurance this year when we purchased our first home! Corey is extremely knowledgeable, responds in a timely manner, and is always happy to answer any questions we have to help us understand our policies. I would highly recommend him and Pegram Insurance – they make the insurance process pain free!

Angela T., customer since 2016

Great customer service, you guys are really helpful keep up the awesome work!

Francisco V., customer since 2018

Corey was awesome! He was prompt and very efficient in making the change in our insurance coverage and helped us jump through the hoops with our mortgage company. He is very professional and personal!

Steven R., customer since 2018

You would always e mail me or call me when my payment is due. Very honest and trustworthy

Gerald H., customer since 2013

Low price

Elliot H., customer since 2018

Customer service is always amazing. Staff is friendly and always willing to answer questions and be helpful. Love Corey and his team!

Courtney S., customer since 2010

Pegram Insurance is an excellent company with excellent rates I would honestly recommend them to my family and friends! Give them a try