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DOES MY BUSINESS NEED CYBER INSURANCE?

DOES MY BUSINESS NEED CYBER INSURANCE?

8 Questions Regarding Cyber Insurance and Your Business.

Cyber insurance is relatively new in comparison to other business insurance types.  It is increasingly being a necessity for many businesses today though.  Some industries require it while others simply want it to protect themselves.   

You have worked hard to build your business and maintain it.  It can only take one unfortunate situation to cost you a significant amount of money or even put you out of business. 

With cyber insurance being so new, many companies don’t fully know exactly what it is and if they have a need for it.  We have put together a handy questionnaire to help you assess your need for this valuable product.

Ask yourself these 8 questions when determining if cyber insurance is right for you.

      1.  Do you have employees? 

Most breaches come from mistakes made by your employees.  You may tell yourself that you wouldn’t make any mistakes that would cause a data breach.  The same may not be said for those who work for you. 

Even when an employee has the best of intentions, mistakes can be made.  Simply opening an email that is suspect could lead to someone accessing your customer’s or vendors information wreaking havoc on maintaining the success of your business. 

Also, keep in mind that we are all humans and even us as business owners can make a simple mistake.  Oftentimes you don’t even need to make a mistake.  You have just experienced bad luck in becoming the target.   

     2.  Does your business have a website? 

Your website could be hacked which could cause valuable information getting stolen.  You could also face business disruption due to your website being down.  Further, you could be at risk of defamation in printed word and copyright and trademark infringements. 

You should also make proper considerations to ensure your business website is ADA compliant.  Your cyber insurance policy may protect against some of that backlash.

     3.  Does your business accept credit or debit cards or other mobile friendly payments? 

Cyber criminals are most often trying to obtain customer credit card numbers in these data breach situations.  This can be especially detrimental if you store any payment information. 

In fact, 40% of all cyber crimes come from an attempt to steal client credit card information 

     4.  Does your business use email? 

A lot of information is delivered by email and could get into the wrong hands which can come back as a claim against your business. 

You could also have someone hack your email and send out phishing emails that could come back on your business. 

     5.  Does your business keep records of customer information? 

If you keep records of customer data than you could be at risk of this data being stolen. 

That includes but is not limited to the following: 

  • Social Security Numbers 
  • Date of Birth 
  • Drivers License Numbers 
  • Credit Card Info 
  • Bank Account Info 
  • Addresses 
  • Email Addresses 
  • Medical Records 
  • Company Tax ID Numbers 

     6.  Do your employees use personal devices? 

Stolen phones, laptops, and tablets could contain valuable customer data that could be detrimental if it got into the wrong hands. 

Even if a hacker can’t get into your network, they may have a much easier time getting into your employee’s devices. 

     7.  Does your business have a social media presence? 

I don’t have to tell you that we live in very sensitive times.  If you or an employee posts a comment on Facebook, Instagram, Next Door, etc, and it is seen as discriminatory or harmful to another person it can be very damaging to your business.   

Remember, the intentions of your comments don’t even matter these days.  Only how someone received your comments. 

    8.  Do you know exactly how to react if you had a cyber breach? 

Let’s say the worst thing happens, and you are a victim of a data breach.  There are certain things that need to happen immediately.  If you have cyber insurance, the company will immediately go to work to rectify the situation and acting quickly can be the difference between an unfortunate situation and something that may put you out of business. 

Let’s discuss some of those common claims paid by cyber insurance companies. 

Common Claims Paid by Cyber Insurance 

  1. Paying ransomware. 
  2. Covering fraudulent funds transfer from your bank. 
  3. Reimburse you for lost income from a network or website interruption. 
  4. Cover legal fees in suits made against your company from a data breach. 
  5. Pays legal fees for slanderous comments made by your company on social media. 

I hope this has helped shed some light on the world of cyber insurance and how it can be useful to your business. 

If you have any questions or would like a quote on this valuable coverage, please don’t hesitate to reach out to us at 704-494-9495.  We directly represent the best companies and the most competitive premiums in the industry.   You can also click here for my previous article on this topic.

Special Event Insurance

Special Event Insurance

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If you are hosting a special event, you will likely be considering a general liability policy. This is a policy put in place to protect yourself and any liability against yourself or your organization if you are sued during the event.

Even if you don’t desire the insurance to protect yourself, you are likely going to be obligated to have it if you are holding your event on city, county, or even privately owned property. Many entities require you to have special event insurance policies to protect them from any lawsuits that may arise.

The most common limits that are required are $1,000,000 per occurrence and $2,000,000 aggregate. Aggregate means the maximum limit the policy will pay out for that term. Lesser limits are available if that is all that is required.

These policies generally have shorter terms which would cover only that event for it’s duration. There are longer terms available, up to 1 full year, if you plan on having multiple events throughout the year. In many cases each event does not need to be specifically scheduled. You should definitely check with your agent to ensure that you will be covered though.

Additional Insureds

You will likely be required to list the city, county, or individual company that owns the venue or property where the event is being held as additional insured. By listing these entities as additional insureds, they receive additional rights on the policy and they are typically notified in writing if your policy is ever to cancel.

Common Additional Insured Types

Below is a list of common entities that may require you to have general liability insurance for your hosted event.

  • Venue owners (convention centers, concert halls, playhouses,etc.)
  • City of Charlotte (or other city, county, state)
  • Charlotte Mecklenburg Police Department or other county police force
  • Neighborhood condo or home association
  • Apartment complex owner
  • Church
  • School district

What exactly are we talking about when we discuss special event liability insurance? Below is a list of some common events that may require liability insurance.

Common Types of Events Requiring Insurance

  1. Concerts
  2. Sports tournaments
  3. Beauty shows
  4. Auto shows
  5. Conventions
  6. Dog shows
  7. Fairs
  8. Flea markets
  9. Food tastings
  10. Hay rides
  11. Parades
  12. Poker runs
  13. Walkathons
  14. Races
  15. Music festivals
  16. Wedding receptions
  17. Religious meetings
  18. Craft fairs
  19. Festivals
  20. Dances
  21. Sports camps or clinics
  22. Christmas tree farms

When you call to request a quote for insurance on your event you will need to have certain information available. This type of policy can be quoted and issued very easy. In fact, it is much easier than most commercial general liability policies. You will need to provide some basic information though. In order to quote and issue your event insurance policy the company would need to know the following:

Items needed for quoting

  • The event type
  • Date and times of event
  • Location of event
  • Number of attendees
  • How long the event will last
  • Number of set-up and take-down days
  • If there will be any beer, wine, or liquor served
  • If there is private security at the event
  • If there are amusement rides
  • If there will be fireworks
  • If there have been any prior losses or claims

Two common occurrences that are not covered under your special event liability insurance policy are liquor liability and workers compensation. We will discuss both briefly below. If you have a need for either you should discuss this with your insurance agent.

Liquor Liability

Liquor liability coverage is required when you sell, serve, or furnish alcoholic beverages to customers. Any liability that arises from over-serving patrons or selling to minors would be covered under a liquor liability policy. Your special event liability policy would limit or exclude such losses so make sure you have a liquor liability policy in place if you plan to sell alcohol at your event.

Workers Compensation

Workers compensation, also referred to as employers liability insurance, is an insurance policy that will cover your employees or subcontractors for any lost wages or medical payments from losses while they are hurt on the job. NC law requires that any business with 3 or more employees have a workers compensation policy in force. This includes independent contractors if they don’t have current coverage themselves. If you want to protect yourself for any employees injured while working at your event, you should purchase a workers comp policy to protect yourself since these losses will also be excluded from your special event liability policy.

I hope that this article has answered many of your questions regarding special event insurance. If not please call us at 704-494-9495 to discuss any other questions you may have or to clarify anything that we have discussed. We specialize in special event policies of all kinds throughout Charlotte and all areas of North Carolina.

We also have a limited market offering online quotes.  If it doesn’t fit the target market of the companies on this rater, feel free to give us a call so we can shop our other markets. 

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Professional Liability Insurance

Professional Liability Insurance

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What is professional liability insurance and why do you need it?

One question people ask me a lot is: what is professional liability and what does it cover? Professional liability is like a general liability policy for industries that provide service and/or advice.  It is also commonly referred to as errors and omissions insurance.

This is not to say that a general liability policy should not be chosen in addition to a professional liability policy for these service industries. In some cases, especially when there is an office where customers visit, a general liability policy should also be considered.

Professional liability policies not only pay out for any awarded damages to another party but they can pay your cost of defense in these situations as well. So even if a suit is unwarranted, the cost to defend yourself can cripple your business if you don’t have a policy in place to protect you for this.

 

What types of industries need professional liability or errors and omissions policies?

Professional Liability in NC

What is a retroactive or retro date?

Professional liability policies are on a claims made basis. What this means is that your policy would cover any losses that arose during that policy period only. A retroactive date can be used on these policies that will go back to the original date you began your business.

So if your policy was in effect from 04/01/2018-04/01/2019, your expiring policy would no longer be on the hook for any claims made after that expiration date of that policy. If you moved to another insurance company that began on 04/01/2019 then they would pay out on any claims made after 04/01/2019 regardless on when the said error occurred.

If you started your business in June of 2003 than that would be your retroactive date on your policy so any losses during that policy term would pay out for any errors that occurred since your business began. This is why your rates for errors and omissions policies increase the longer you are in business.

What is tail coverage or extended reporting period?

Tail coverage, also known as extended reporting coverage, cover claims arising after the policy period is over.  This is common on a business owner that retires or sells his business.  You pay a premium based on how long this tail coverage extends for.

What does retention mean in professional liability?

Retention, when referring to professional liability insurance, refers quite simply to your deductible.  Typically deductibles chosen are much higher for these policy types.  Most common retention ranges from $0 to $10,000 with the most common around $2,500.  This means that if you have a loss you will be responsible for your deductible before your insurance company begins paying on the claim.  Keep that in mind if you choose a higher retention option.

What are some common claims covered on professional liability?

  • Errors
  • Omissions
  • Breach of contract
  • Misrepresentation
  • Inaccurate advice

Let’s give a few more examples of real life claim situations.

  • A computer consulting and security company provides you with advice on how to keep your computer server and customer data safe.  The advice they provide is less than adequate to prevent a data breach.   This results in client information being stolen.  You then file a professional liability claim against the consulting company’s policy.

 

  • You hire a property manager to manage a rental property for you.  A guest of the tenant falls due to a broken step.  You file a claim against the property manager’s professional liability policy for failure to maintain safe conditions of the property.

 

  • You buy a property from a real estate agent to use as business office.  Your agent wrongfully tells you that this will be fine.  Due to zoning laws, you are forbidden from using that property for your business office.  You file a claim against the real estate agent’s professional liability policy.

 

You should be aware that a professional liability policy is likely not enough for you to be covered in every situation.  These policies will not cover you if you cause bodily injury or property damage to someone outside the scope of a professional liability policy.  This is why we would recommend you having a general liability or BOP policy to supplement this policy to avoid any uncovered items arising.

If you have any further questions as to what policy is best for your business, please give us a call at 704-494-9495 and we would be happy to discuss any questions you may have.

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Truck Insurance Near Me

Truck Insurance Near Me

Trucking Insurance Agency

Getting your trucking insurance policy from a local agent is extremely important.  Dealing with a local agency that you can sit face to face with can be very helpful when you are dealing the complications of commercial auto insurance.   The trucking industry is complicated.  Insurance for commercial trucking is no different.

Commercial trucks can include any of the following types of businesses:

Truck insurance companies

Types of commercial trucks

  • Dump Truck Insurance

  • General Freight Hauler Insurance

  • Auto Hauler Insurance

  • Contractor Insurance

  • Public Transportation Insurance

  • Tow Truck Insurance

  • Non-Emergency Medical Insurance

 

If you own a business similar to one of the ones listed above, then you will likely have either a Federal or State of NC requirement to be able to acquire and keep a commercial tag.  Even if you don’t have those requirements, then you may have requirements from a contract that requires the same or higher limits as those required by the Federal Motor Carrier Safety Administration (FMCSA) or the state of NC.

What Types of Coverage Do you Need?

This question will vary depending on your business type, the requirements of the State of NC and Federal Government.

  • Liability Limits: You will have some limit of liability required, depending on several factors.  These limits can range from $30,000/60,000/25,000 up to $5,000,000 combined single limits.  The amount of coverage required can depend on your vehicle, radius, what you are hauling, gross vehicle weight, and if you are crossing state lines to name a few.
  • Cargo Liability: This covers the commodity that you are hauling and can vary a great degree depending on the contract requirements and the Federal or State of NC requirements.
  • Physical Damage: This covers the value of the vehicle you are driving, and the coverage required will depend either on your comfort with losing the value of your vehicle in the event of a loss or the bank requirements of the bank you are financing the vehicle through.
  • On Hook:  This covers the vehicle you are hauling in towing insurance risks.  The value of the coverage chosen should be minimally, the highest value of the vehicle you would ever tow.
  • General Liability: This covers your negligence outside of hitting someone with your vehicle or damage to the items you are hauling.

 

  • Umbrella: An umbrella or excess liability policy will cover above and beyond where your underlying policy limits leave off.  You want this policy in place to protect yourself further or to satisfy a contract.  Many of the bigger contracts will require this policy today.
  • Workers Compensation:  This covers your legal liability for your employees or subcontractors and may even be required by a contract even if you don’t have employees.  Even if you hire only one independent contractor, you are obligated by NC law to carry workers compensation.
Commercial truck insurance takes on a whole new level of responsibility than your personal auto insurance.  You may want to consider consulting an agent that is near you, to help you with local State of NC laws and help you determine what coverage will best suit you for these requirements.  Outside of government responsibilities, you will likely encounter contract requirements that a veteran agent and agency can help you navigate.  You will also want an independent agency that can help you get quotes from multiple carriers.  Please contact us at 704-494-9495 if you have any questions or would like a shopped quote from the top insurance companies in your industry.
Garage Insurance

Garage Insurance

Garage repair facilities have special insurance requirements that can be a bit different from other types of businesses.  You have a liability exposure for not only your business location, but also for your customer’s vehicles.  There are several different insurance coverage types you will want to make sure you are covered for.  

Your policy or policies should likely cover all or most of these exposures. Insurance for these businesses can be quite confusing.  In fact, even some insurance agents get confused on certain types of coverage.  Like for instance what is the difference between garage liability and garage keepers legal liability insurance?  I will discuss some of these things now.   

Types of Repair Shops 

There are many types of shops where the described coverage come into play.

Below is a list of the common types of garage shops in Charlotte, NC. 

  • Auto Body Shop 
  • Auto Repair Shop 
  • Brake Shop 
  • Tire Shop 
  • Truck Repair Shop 
  • Car Wash 
  • Fix It Yourself Garage 

 

Some of the common insurance policy types are shown below.

Business Owners Policy (BOP) 

A business owner’s insurance policy covers liability for your premises along with many other coverage options.  There are a lot of bells and whistles on these policy types but make sure the requested endorsements have been added because some may have to be selected as an add-on individually. 

Some common BOP coverage types include: 

  • General Liability 
  • Signage 
  • Business Interruption Insurance 
  • Property Coverage 
  • Crime Insurance 
  • Cyber Liability 
  • Personal Advertising Injury 
  • Equipment Breakdown 
  • Employment Practices Liability (EPLI) 

Garage Liability 

Garage liability covers any damage incurred while driving a covered vehicle.  This could be a vehicle owned by the business and scheduled on the policy, a customer’s vehicle, or an employee’s vehicle used in the business.  The vehicle itself is not covered under this coverage type, only what is hit by that vehicle.  We will discuss this under garage keepers legal liability (GKLL).  Garage liability will also extend to premises liability as well.  This means that there would be coverage for a slip and fall of a client while on the business premises. 

Garage Keepers Legal Liability 

Garage keepers legal liability insurance covers damage to your customer’s vehicles while they are in your care, custody, and control.  This includes coverage for theft, weather related losses, accidents, etc.  Rates can be improved if you keep certain security measures in place.  This can include security systems, gates, fences, cameras, and garages to store the vehicles.  

Business Auto Liability

Any trucks or autos owned by the business should be scheduled under a business auto policy.  You can choose liability coverage which will cover anyone or anything hit by your business owned cars used in your business.  You can also choose to have physical damage coverage on these vehicles which will cover comprehensive and collision losses.

Workers Compensation 

Workers compensation, also known as employer’s liability,  works just like any other business for this policy.  It will cover you at the limit you choose for any employees while they are engaged in business operations.  This policy picks up any medical bills as well as payments for being out of work due to the injury or illness incurred while on the job.   You should be aware of any NC laws regarding workers compensation mandates.  You can check these out here.  http://www.ic.nc.gov/

 

Rating Factors

Certain things will play a factor in the rate for insurance for your auto repair shop.  Some of those things are shown below.

  • Years in business
  • Claim history
  • Sales amount
  • Total payroll
  • Number of employees
  • Security measures
  • Details of the business
  • Types of coverage chosen
  • Previous insurance

 

Not all auto repair shops are the same.  Nor should the insurance policies for those shops be the same.  Give us a call today at 704-494-9495 to discuss in detail any questions you may have.  We will also be more than happy to get you insurance quotes from our numerous carriers.   You can also email us at contact@pegramonline.com.